What makes the HVAC technicians here at Southern Air so great?

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When you need HVAC services here in Lafayette and South Louisiana, you need HVAC technicians you can trust to work with your system. But, how do you know if an HVAC technician and the company backing them is trustworthy or not? In this article, we’ll review the qualities that make HVAC technicians great—and review how the friendly professionals here at Southern Air meet that standard.

If you need cooling or heating services here in Lafayette or the surrounding communities of South Louisiana, we’re your team. Call us for 24/7 service.

One of our HVAC technicians works on an air conditioner here in Lafayette, Louisiana.What makes our HVAC technicians great to work with?

Timeliness

For most people, the worst part of hiring a technician is waiting—waiting for the person’s arrival in a wide time range the company gives you and then waiting for the job to be over because the technician is taking their sweet time. That’s a lot of wasted time on your end.

A great technician and the company behind them values your time, arriving on schedule and completing the task quickly. If anything changes, then the tech informs you. You’ll want a fast, responsive technician when you need emergency repairs.

Communication

Do you ever wish you knew what was going on during a repair or other service? You should know; after all, it’s your property. A great technician keeps you in the loop, always telling you what he or she is doing and why so that you feel involved and have no surprises when you receive the bill. That’s what our techs here at Southern Air do. We believe in upfront, honest quotes and service, so that you’re never surprised by unexpected fees or costs.

Warm personality

Just as important as communication is delivery. No one wants to be around a grouchy or rude technician, no matter how punctual, fast, or explanative he or she is. Friendliness, kindness, and respect are all marks of a true professional. That’s what the HVAC technicians on our team are: true professionals. This is their career, and they treat each and every job with the importance it deserves.

Experience

A technician can have the nicest personality in the world, but it won’t matter if the tech doesn’t have the experience to match. Experience is more than just years in the industry; it also means having the necessary education and certification to be a top professional in the field.

At Southern Air Heating & Cooling of South Louisiana, you’ll find only NATE-certified technicians, meaning they have been trained and have passed tests by the North American Technician Excellence program.

Call the technicians you trust here at Southern Air

When your air conditioner stops working, you need someone you can trust who you can call right away. Here in Lafayette and South Louisiana, that’s our team. Call us for 24/7 emergency service—we won’t let you down.